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Solution Engineer, OnBase

Location: Pheonix, AZ
Job # 9620686
Date Posted: 07-19-2017
 
As a Solutions Engineer you will be responsible for providing customers with valuable content management solutions that simplify their business processes. Your primary responsibilities include solution consulting, creation, installation, training and other position related responsibilities as defined below.
Primary Duties and Responsibilities:
  • Develops clear, precise solutions using applicable software and technologies.
  • Performs unit testing in a controlled environment and solution testing utilizing business process test cases.
  • Provides support and maintenance for customer solutions as part of the solution development and implementation process.
  • Determines solution requirements with customers by studying information needs, analyzing data usage, and reviewing existing work processes.
  • Designs and architects solutions, including defining system requirements.
  • Documents and demonstrates solutions by developing documentation, flowcharts, layouts, diagrams, charts and user/administration manuals.
  • Updates job knowledge by participating in educational opportunities, reading professional publications, and maintaining professional networks.
  • Assists in the sales process with technical solution consulting, demonstrations and support.
 
Qualifications and Requirements Desired:
  • Experience working with OnBase and associated products
  • Strong problem-solving skills.
  • Excellent written, listening, and communication skills including interpersonal, negotiation, and conflict resolution.
  • Strong software and information technology knowledge base.
  • Professional appearance.
  • Strong analysis and judgment skills.
  • Works well in a team environment.
  • Strong telephone presence and consulting skills.
 Tom Motzel - Tesserae Talent Strategies
612-234-7108 - Office
www.ttsecm.com
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